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Businiess name:
Aura Laser Skin Care
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Review by:
citysearch c.
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Review content:
If you have a lot of extra time on your hands, and don't expect a dr to treat you respectfully, this might be the place for you. I tried three times to schedule a procedure at the Bothell location of Aura and never received my procedure. There is one dr available who works very limited hours that evidentally change weekly depending upon the dr whims. The first time I scheduled (two weeks out) the receptionist scheduled me for the wrong procedure on a day when the dr wasn't even there. I rescheduled (two more weeks) and was called less than a day before and told that the dr would not be available and that I needed to reschedule. I rescheduled again (one more week). I arrived 15 minutes early and then waited 45 minutes. The first thirty minutes I was told it would be any minute. After that, everyone stayed away and I was told nothing. By now it was getting late and I had no time for my procedure because of small children that I needed to meet from school. Since I couldn't find anyone, I jotted down a note telling them that I had to leave and to please call me to reschedule. Several hours later they called to tell me that the dr refused to serve me in the future because I had inconvenienced him by leaving! I am now happy that this happened because I can't imagine letting such a disrespectful, egocentric provide any service for me.
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