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Businiess name:
Angelato Cafe
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Review by:
citysearch c.
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Review content:
DO NOT RUIN YOUR FUN TIME ON THE PROMENADE BY VISITING THIS ESTABLISHMENT!!! The service is horrendous, even the managers don't know how to put on a smile!!! Yes, the flavors are good, but I have yet to experience a welcoming staff or even a helpful for that matter. Ask an employee how many flavors they have [it's posted on the wall.] I think one girl's last head was about to explode with that question. She stared at me dumbfounded and then shrugged and walked away. THERE WERE NO OTHER CUSTOMERS IN THE PLACE!!! If you care about good service and good times please do not waste your time and money at this place. DO NOT RUIN YOUR TIME ON THE PROMENADE BY VISITING THIS ANGELATO'S!!! Although not as refreshing, Yummy Cupcakes on Wilshire knows how to provide customer service and will certainly satisfy any sweet tooth. A friend visitng me from out of town was screamed at for opening Angelato's unlocked doors 10 minutes before they opened. They then locked the doors for another 15 minutes, deciding not to open on time. I shrugged off my first few lackluster experience to employees just having a long or rough day. But no, they are always pathetically ill-equipped to run a store. How such miserable people can bring so much unhappiness to such a happy place is beyond me. If you do dare to experience their horrendous service please try to get one employee to render a smile, it may just make your ice cream taste better.
Pros: The product is good but can't make up for horrible service
Cons: SERVICE...There is none!
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