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Businiess name:
Castle Pet Resort & Spa
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Review by:
citysearch c.
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Review content:
DO NOT EVER GO TO THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!?!!!!!!!! We put our cat there for 2 nights, and when we went to pick him up, he was GONE! THey LOST our cat. No one knew when they had last seen him, and the staff kept giving us different stories. They told us, ""we can't locate him right now, but IF we find him, we'll call you."" They acted so whatever about it, as if they just misplaced a pair of shoes! The owner never returned our phone call. WE had to go by the local businesses to ask if they had seen our cat. Pet Castle calims this has never happened, yet when we asked their neighhbor, they said that they get cats from that place a lot, and some have even had babies on their property. They have done NOTHING to help. Like I said, WE had to ask local businesses. My little sister is absolutely devastated. The owner's grandfather has cats there and everyone says he must have left the door open on accident, but he swears he didn't. These people are absolutely awful, and I would NEVER ever reccomend this place for ANYONE. Absolutely ridiculous!! I have no idea how they are even in business with having over 50 complaints with the humane society. DO NOT put your pet here!!!
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