Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Fusz Insurance Kirkwood
|
|
Review by:
citysearch c.
|
|
Review content:
It blows me away that enterprises are oblivious to the damage that horrific service does to their business.\r
\r
Case in point: I had an experience at Lou Fusz Toyota which, in the end, resulted in me simply asking them to forget that I bought my last car there, take me out of their system and never to contact me again. It started with an issue that was unresolvable (I shall spare you the gory details). The penultimate was the Service Rep and the Customer Service Director saying that they would provide me with the replacement components at their cost. Since neither party had a conclusive case, I appreciated this ""gesture"". I felt that while it wasn't a ""win-win"", neither was it a ""lose-lose"". However, something still didn't seem right... I called two other local Toyota dealerships where, without any background information whatsoever, I was quoted a lower price than Lou's ""at cost"" price. This was the ultimate insult to injury already inflicted.\r
\r
Now, I'm not saying that the folks at Lou Fusz outright lied to me. Perhaps their Buyer isn't on the ball and can't get a good deal from his Suppliers. However, if this was a lie, it would be the most despicable, unprofessional and quite stupid act that I've seen inflicted upon a customer in a long time.\r
\r
In either case, since I can't condone either lying or bad purchasing practices, I shall never step foot into another Lou Fusz operation again. Caveat emptor, friends.\r
\r
UPDATE : My Third-Party repair shop ordered the necessary component from Lou Fuysz Toyota (they are the only place in town that has this item in stock). For some reason, Lou Fusz Toyota is ""having trouble"" shipping the component to the repair shop repair shop. They had promised the item 3 days ago. It still hasn't been shipped. Coincidence? Hmm....
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|