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Businiess name:
Fit Tailor
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Review by:
citysearch c.
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Review content:
On July 29, 2010, I went to Fit Tailor to have a dress altered. I explained to the woman there that I needed the waist taken in, as it was poofing out in the back. She stated she could not take it all in from the two seams running down the back, but would instead take some from there and the two seams on the side. I said that was fine. She pinned the dress down to the top of my hips. The fit in the hips was not an issue and I told her I didn't want that taken in too far down or it would end up pulling on the buttons. I picked the dress up the following day without trying it on and went home. After putting it on, it became apparent that the waist was still way too big and that the hips had been taken in, causing the fabric to pull around the buttons. Upon further inspection, I realized that the waist had not been altered at all. I took it back and she said she could let the hips out (which weren't supposed to be taken in in the first place), but would be unable to do anything with the waist. From what I could understand, she said that it wasn't possible to take it in enough from the back seams. That was exactly what I had asked her for in the beginning. She failed to tell me altering the dress the way I needed it was not within her capabilities. Now I have an altered dress, which doesn't fit, and I can no longer return it. If she had bothered to explain anything, I would have just returned the dress to the store rather than attempting to alter it. The money spent on the dress and ""alterations"" was a complete waste. Oh, and she didn't respond to my complaint with the Better Business Bureau either.
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