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Businiess name:
Dance Academy Of Bartlett
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Review by:
citysearch c.
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Review content:
They may teach kids how to dance well but they're going to teach them to be snooty and stuck up too. The atmosphere in the place was cold at best. We weren't there for long and we'll never go back! When we signed up they were all sweet and happy. When class time came around the same lady who had smiled and been sweet as she could be at sign up sat behind her desk like a queen. She wouldn't look at anyone except the older students and even then she only gave them condescending smiles. There was zero contact with the teachers because of all the kids getting herded in and out of class. I nearly lost mine twice in all the mix up when he slipped out the door and I couldn't get past the lobby full of people fast enough to get him. After that I ended up having to wait outside for him to finish class so I wouldn't get hidden from him in the mess in the lobby not to mention I couldn't stand the snobs inside. As if this wasn't bad enough (and I was prepared to deal with it because my son really wanted to go) we had to rush out of state for two weeks because my Dad nearly died in a plane crash. Shortly before the family emergency we all caught bronchitis and are still struggling with it now so he wasn't able to continue anyway due to illness in our family. We didn't sign their contract thingy stating we weren't coming back at the time we left (a bit busy with major chronic illnesses and near DEATH) so they are still insisting we pay them for all of the classes he's missed since then. I've offered to sign the form and provide proof of the illnesses and the crash to show we didn't just quit with no reason and the only thing she'd say was it's policy to sign that form so we still owe them for all the classes he never attended. We told them over the phone straight away what was happening so they knew up front. They didn't even offer sympathy then! These people are rude snobs with no heart! Give your money to someone else who will care about you and your child!
Pros: felt like the instructors knew what they were doing, nice facility
Cons: rude, snobs, unwilling to work with us, too many people coming and going at the same time
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