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Businiess name:
Prado Collection
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Review by:
citysearch c.
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Review content:
I went to Prado to order my wedding dress during the first week of December (two months ago) and everything seemed fine. The ladies who helped me we were very nice. As of last Friday (three days ago) I had not heard from the store about the status of my dress so I decided to go in the store and check since I was in the area. When I got there they spent about twenty minutes looking for my paperwork, but didn't find it so they told me that they would call me when they did. I got a call today from the owner, Mr. Prado, who informed me that my dress had been discontinued. He told me to come pick out a new dress or get a refund of my deposit. He didn't apologize in the least during the call. So a couple hours later I went to the store with my grandmother, whom I knew would set him strait if anyone could. Iasked him why he was just now informing me two months before my wedding that the dress had been discontinued as of January. He said that the company from which he ordered it had just called him today to tell him the news. That didn't make any sense to me since I ordered it in December. He obviously had not ordered it. We asked him if he would do anything to compensate and he refused as if he had no part in it. My grandmother called him out on his terrible business running skills. He raised his voice and said, ""You can just HUSH! Take your refund and get out of my store or I will
have you escorted out!"" When I got home I called the company from which he was supposed to have ordered my dress and they told me that even if the dress was discontinued is January that it could still be ordered and they also informed me that they never call their retailers to tell them that a dress has been discontinued. So we caught him in two lies. Needless to say, this is not the last Mr. Prado has heard of me. I am sorry that so many people have been disrespected and ripped off by him. I would love to do something about it and if anyone is with me, please reply to this message.
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