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Businiess name:
Prado Collection
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Review by:
citysearch c.
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Review content:
They all were very nice... at first.. Picked my dress for my wedding. Went on a Monday to try it on for alterations and the man (owner) told me that it would be ready to pick up on the following Friday (all that needed altered was my straps) I even questioned him twice because my wedding was the next Thursday for a destination wedding. On Friday I called to see if my dress was in and the recording said he was closed until the next Monday.. I went by his store just in case I was mis understanding the recording. I went to the door to read the sign and sure enough he had closed until the next Monday. Just so happened another lady pulled up and she was there picking up her daughters Homecoming Dress for that evening.. he didn't call her either to let her know he was closing because he didn't have help. The other lady had called the Mall Manager and the owner (man) came to the store to give the other lady her daughters dress.. in the meantime I am there asking about mine and he said that he told me ""it might be ready"" on Friday.. I firmly told no that is not how it was because I was leaving going out of town and I needed my dress Friday. He called the lady that does the alterations and she hadn't even started on my dress. I told him I had to have it today!! I was going leaving to go out of town. Two hours later my dress was ready... some of the beads that I asked to be fixed on my dress wasn't. He never apologized or offered to compensate me. I also had to buy some lifts and asked him to throw those in and he wouldn't.. so I bought them else where... I will NEVER do business here again.. nor will I recommend them to anyone.. they have beautiful dresses but sorry service.. no wonder he has no help... because he has no class and doesn't know how to run a business!!
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