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Businiess name:
Animal Emergency Clinic
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Review by:
citysearch c.
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Review content:
\r
I took my cat here b/c he had just stopped urinating on a Friday night. He has never had any problems before. He would try to go, but couldn't. I immediately took him to the hospital. They kept him until Monday morning at 6am (my pick up time. The hospital praised me on how early I noticed it. Well, when I went to pick up my cat that Monday morning, he was not ready. I waited & waited. It was now about 8am. The doctor told me that they had been unable to give him his medicine the whole time he was there b/c he was a ""handful"" and that I should have the regular vet (that I was to go to after I left there) to give him the meds ASAP. Shouldn't they be experienced with this? My cat is scared & timid around strangers and in a strange environment. He was an indoor cat and never around other people or animals. But he did go to his regular vet who has given him all his shots & neutered him. The vet had no problems handling him. So I told them I had to go b/c I had to start a new job that morning. They told me that my cat was covered in his own feces and they have not cleaned him yet. I told them I would have to take him that way & pay to have the vet wash him. Why they would let that happen I do not know. Then I was at the checkout & there was 1 gentleman in front of me. They explained to him that his bill was going to be $200 more b/c his cat had pulled out his catheter. then I was up & the same lady said ""Guess what? You're cat did the same thing! They must have been in together on this."" So I also was charged another $200 making my total bill right under $800. I did not like the joking on her part. And what are the chances of both cats doing that? I was also not happy with the meds not being given & my cat covered in his own feces. I feel that they were mean, rough, and neglectful with him. I dropped him off at our regular vet & they called me a short while later and informed me that my cat had passed away. They said it was from Cardiac Arrest. I know my cat & he has NEVER had a problem at the vet office. This hospital & it's employees should not be in business & should be accountable for their actions. These are not just disposable animals...they are members of families and should be treated with the same respect as humans. They are incompetent and I would NEVER recommend this place to anyone. I would drive to the Spartanburg hospital before I went here again. And on top of it all they overcharge people. I did call them & told them what happened & what my feelings were. They were very nonchalant and really didn't seem to care. But they were glad to take my $800. My family vet sent me a lovely sympathy card. \r
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