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Businiess name:
P C Outlet
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Review by:
citysearch c.
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Review content:
I went into the store distraught because my computer just stopped working. I was greeted immediately by a nice gentleman named Herman. He asked me very concerned, ""so what is it doing?"" I explained that it simply stopped working. He plugged it in and of course it powered up immediately (I couldn't even get it to power on at home). He opened the computer and to my horror, there was a ton of dust inside. He said very matter-of-factly, ""yes, you see the fan, there is quite a bit of dust there. It can really clog it up and make it shut itself down as not to overheat"". Then, cheerfully said, ""let me take it to the back and blow it out for you"". He proceeded to take it to the back and in maybe a minute or two came back with the computer and said, ""that should take care of it"". No charge.\r
Not for a second did he make me feel bad or dumb that it was simply DIRTY!! I left the store feeling worthy of his attention and not one little bit ashamed of my lack of ""computer knowledge"". \r
I appreciate Herman's sincere concern to help me fix my problem and will without hesitation seek his advice if I ever need computer assistance again. He is a true asset to PC Outlet!!\r
Thanks Herman!!!!
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