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Businiess name:
Auto Express
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Review by:
citysearch c.
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Review content:
i went the extra mile to register here to leave this review.. I've gone to Auto Express several times for the convenience of the 'drive through oil change'. This service is still overpriced after using the phonebook coupon but I'd taken my car in on a few occasions strictly for the convenience. I felt good knowing that they're ""Diamond Certified"", which means absolutely nothing to me moving forward. I took my wifes Lexus in for an inspection after discovering it vibrated violently when braking at 60mhp. ""Paul"" informed me that I needed new roters and break pads all the way around, and would do it for $800. They would even include a free oil change if I did it today. I went to Sears for a second opinion. I told them I thought I needed new roters/pads and asked what it would cost... $500 for the full deal but they wanted to test and try to salvage my current roters first. They tested and decided that my rears were fine and they could resurface the front roters and throw on a new brake pads for $200. I had them do it and the problem is 100% resolved. Her car brakes on a dime with no issues and I saved $600! I make a descent living but you can do a lot with 6 extra $100 dollar bills! I have never been a big backer of Sears but props to them for doing me right. I will never go back to Auto Express and wouldn't recommend them to anyone. Whatever you do in automotive repair, get a second opinion. It certainly paid off in my experience with Auto Express. Lesson learned.
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