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Businiess name:
Associated Electronics Inc
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Review by:
citysearch c.
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Review content:
I am very pleased to actually find a reputable company that will fix these new plasma tv'swith such great service. I am happy with there honestly I had a Samsung plasma and I had 2 orange lines on the tv that wasnt under warranty and I wanted them to take a look so they did their diagnosis and called me back within one day and actually invited me to come down and speak with a technician about repair unfortunately it had a bad panel but they explained the whole cost and it wasnt economical to repair so I was happy they didnt try to sell me a 1,300 panel when it wasnt worth it. Real honestly the technician even told me how to set up everything when I took it back home VERY HAPPY! and also I had another that was under warranty actually so 2 tv's were looked at by associated and Samsung did actually cover the cost of the other one. They even got the expensive panel overnight and they brought it out to my house to set it up!!! that was so fantastic. I had 2 good experiences at the same time and it proves to me that they are honest and they try their best. Everyday someone has something to say but I thought I would share my excellent experience and professionalism of this company even threw it a bottle of samsung screen cleaner and told me how to properly clean my plasma screen! I would return to them for any problems I had recomend it!!
Pros: Professional Customer Service Nice Technicians
Cons: Im not related to one of them!
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