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Businiess name:
Mercedes-Benz of Walnut Creek
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Review by:
citysearch c.
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Review content:
Stead Auto S*CKS. Don't trust these people and don't ever have yoru car serviced there.\r
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My Story.\r
I took my car in with electrical problems (intermittent starting, problems with the radio and windshield wipers and non-woriing cruise control). I also told the servcie manager (major pr*ck) that I had a leak somewhere in my cooling system because I was having to refill the coolant every couple of days.\r
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They had the car overnight. When I got it back they said I had no leak and that they had run a diagnostic on the electrical system and the problem was with my battery. They had replaced the battery and gave me a bill for $280. \r
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A few days later the same eletrical problems returned and - of course - I continued to need to refill the coolant. I took it back and bascially got treated like an idiot by the manager. Essentially he told me that they didn't give a sh*t if the quyality of their work sucked and that it would cost me a minimum of another hour of labor for them to ""take another look."" I passed on the offer.\r
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A week later the radiator blew while my wife was driving the car in Foster City. I had the car towed to the only mechanic I trust, Paul Grech at Allied Engine in San Francisco ($160 for the tow), where he told me that the radiator was leaking, the thermostat was out and that my electrical problems were stemming from dirty battery cables which he cleaned for me at no cost. \r
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When I got the car back from Paul at the end of the same day the bill for a new thermostat, new radiator and labor was less than $700. \r
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Only an idiot would take his car to Stead. Don't be an idiot.
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