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Businiess name:
AutoNation Chevrolet West Austin Service Center
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Review by:
citysearch c.
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Review content:
I have bought 9 cars and trucks from Auto Nation. 9 from Champion Chevrolet and 1 from Champion Toyota. The only bad expierence I have ever had there was from one of the finance guys at the Champion Toyota. But a quick call to the genral manager solved the promblem very quickly. I admittedly am not the easiest person to sell to because I ask straight questions and want straight answers. When I go in I talk to the director of used cars because he is the one who is going to do the appraisal on my vehicle. I tell him exactly what the blue book value is and what I expect to get ;if there is a large descrepincy I ask what brought the price down. I have found alot of people place a higher value on vehicles then what the true value is. I also understand that the car company is in the buisness to make money. So with this knowledge I am able to negotiate the terms to fit me. I never expect to walk out of any dealership thinking I have just stolen the vehicle at an unbelievable price. I avoid the back and forth between the salesperson and the finance manager by telling them to bring the finance manager to me if it is not what I am willing to pay. If they say he is too busy to come over. I tell them I will call when I have the time and set up a time that I can talk to them. You will be supprised how often the finance guy gets unbusy and comes over. I also let them know that I am not going to wait a long period of time for them to come over. I always tell my wife that if I decide to leave don't question me there wait untill we are outside and away from the dealership to question my decision. I don't let anyone talk me into vehicle that I don't want to buy. I know what I want when I go in and I leave if we can't reach these terms. I always say that the car company put out the same vehicle 1000 times the same day so I can always find it. I just bought another new truck 15 days ago from Champion Chevrolet and my wife and I were in and out in about a hour and a half.
Pros: I have had a great expierence 9 times and they solved the one problem that I did have.
Cons: Have none at this time
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