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Businiess name:
Brenda's House Of Flowers
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Review by:
citysearch c.
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Review content:
I first started using Brenda's House of Flowers 7 years ago. The company I work for, its owners and most of the employees recommended them to me when I first moved to Georgia...And I am glad they did. When I order flowers personally or for my company, Brenda's staff calls me by name, they have learned what I like and don't like and are always very courteous and helpful. If you want real personal service, fantastic looking fresh flowers and receive the best value for your money...Use Brenda's House of Flowers!!!!\r
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I read one of the reviews saying they had a problem with their flowers...All I can say is if they would have just called and told them the problem, I am sure it would have been rectified. Once I sent flowers to s dear friend and was unhappy with the arrangement and called in to complain. I was ready for a battle. However, I was pleasantly surprised when I was told by the customer service person the following: We value you as a customer and want to keep you happy. Please let me know what we can do to make you happy? I told them I wanted a new arrangement sent at no charge. I was told it would be done immediately...and it was.\r
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The very next day, I received an beautiful arrangement with a card apologizing for the problem and it was signed by the owners. What more can you ask for...even when a mistake was made. I will trust any business that is willing to stand behind their products and go the extra mile to keep me as a customer!
Pros: For quality, service and a 100% satisfaction guarantee, why buy flowers any where else?
Cons: No cons, just a great company to do business with...
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