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Businiess name:
Yellow Fingers Restaurant
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Review by:
citysearch c.
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Review content:
I had a horrible experience at the restaurant. My mother and I each ordered New York steaks with peppercorn sauce. The waitress brought out one steak with peppercorn sauce and the other with bernaise sauce. I explained to the waitress that the order was wrong. She apologized and took the steak back to the chef. No longer than one minute later she returned with a steak with the right sauce. I asked her if it was rinsed off and she said: ""What do you expect us to make a new steak, we don't do that here"" and stormed off. I requested to speak to the manager and exlalined the situation. She went into the kitchen and said:""I spoke to the waitress and chef and they didn't rinse off the steak"" at that point I said I wish to return both orders and said I would pay for the drink I had. She brought back the bill for the steak my mother ordered and the drink. She said: Your mother ate half the steak and we had to pay"" My mother had two bites of the steak. I paid the bill and walked out. This was by far the worse experience I have ever had in a restaurant. I own a hair salon and take pride in customer service. We left the restaurant and went to Flemings Steak House where the atmosphere,service and food was fabulous.
Cons: pathetic customer service
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