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Businiess name:
New Stone Concepts
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Review by:
citysearch c.
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Review content:
STAY AWAY from New Stone Concepts !!! I had a bad experience the first time and still gave them a second chance. A few years ago they installed kitchen counters, backsplash and bar with all granite. The joke installers dropped and cracked the backsplash behind my stove and instead of offering to cut a new piece we were given a small discount off of the balance. The glue they used we are STILL scraping off because they did not get it all off after several attempts. This Christmas 2012 I had them install countertops in my bathrooms. The ""plumber"" they sent broke all of my four faucets(the levers were so bent it the drain would not work) in addition to coming out on 3 occasions because he said he did not have the right plumbing; one sink in the master had a huge leak that I had to put a bowl under. I ended up having to pay a plumbing company to tear out and redo after purchasing 4 more faucets. $800 in faucets and a $900 bill to tear out the mess New Stone's guy had made and re-install new plumbing and the additional faucets I purchased. Instead of DJ, the owner coming out to meet the new plumbers, he send the joke out and he started trouble with the new plumbers. Without asking he proceeds to go into my master bath and opened my new faucets. I ordered him out of my house. DJ claims that the original 4 faucets ALL were faulty and therefore could not be installed. I was not compensated one penny for the $800 worth of faucets or the $900 mistake his ""plumber"" had made. DO NOT do business with this company !!!!!\r
( I know there are some typos here but it won't allow me to go back and fix!!!)\r
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