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Businiess name:
Cycle Mart
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Review by:
citysearch c.
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Review content:
Cycle Mart owner and his son towed my motorcycle to their shop at the beginning of the Summer for a simple tune-up/idle problem. 2 weeks go by and I never recieved a call so I called them. The owner said he was still looking in the problem and that he would call me back when he had more information. 2 more weeks go by and still no call again, So I call back and get no answer for 2 days. I call the following week and I end up with a message saying that Cycle Mart will be closed due to a family emergency. So I wait and call back at the end of that same week and I get the same message. Following that I recieve the same message for 2 weeks straight. Finally going into the end of the second month that they have had my motorcycle they answer and the owner continues to say that they are working on my bike right now and that it should no be much longer. 2 More weeks go by and I then call back and the owner tells me that he is just ordering the parts for the bike and that he will call me when it is finished. I wait 2 more weeks and hear nothing so I finally go to the shop and it is open but no one was around, nor could I find anyone so I left. I call back the next week and the owner tells me he had to order a few more parts and that they are still working on the bike. A few more weeks go by and the owner for the first time calls me back and says the bike is almost done. Finally just today, the day that I am writing this my motorcycle is finally finished. So Cycle Mart has had my motorcycle for just about 4 months to fix a simple problem that should have been done in 1 to 2 weeks at most and still charged me $400.00. When I contiuned to ask the owner what took so long on the phone and in person he just tried to mask the answer or feed me a line that made no sense. So please beware of the is business and I hope that the BBB can do something about Cycle Mart shady business ethics!
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