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Businiess name:
Laura's Couture Collection
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Review by:
citysearch c.
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Review content:
HORRIBLE EXPERIENCE!!! Went for a trunk show and was told i could only look @ trunk show dresses and once i tried those all on THEN laura would let me see what she has even though i didnt like any of them. I explained in detail exactly what i wanted and NOTHING they brought in was it! After serving us many mimosas,they brought a dress that they insisted was very $$$ & that they would cut us a deal. Like the story above all i heard about was how their dresses were only the finest silk and no one else in KC carries dresses like these. They convinced us that we must purchase this dress today or @ least put down a deposit bc it would go fast! So we put down a dep. and my mom signed her credit card slip and i filed it away. After i got home i decided i didnt want the dress.Called Laura she said that she didnt want her brides unhappy & that they would do whatever it takes to make me happy. Went in to try on other dresses&none even came close to what i wanted, which was suprising bc when i first called, they went on & on about how i was their type of bride and everything thereis what i want. She took me in the back where she said brides dont usually get to go...also not true.I asked if i found one could they order it in. She said only if it was their designers, only HER designers are the best. i wanted beading,she said she doesn t deal with ""china dresses."" When i mentioned designers i wanted for my BM dresses she said i ""don't deal with that cheap stuff"", trust me they aren't cheap! She told me that i could either pay the balance&get my dress or leave the it and my deposit, i already paid 2/3rds of it!I told her that wasnt right but she said it was in our contract-""what contract?"" She said ""look at the fine print on the bottom of you receipt."" I left in tears& THEY NEVER WENT OVER ANY CNTRCT WITH US! &it doesnt say that so we are now trying to deal with them but when you call to talk to them all they do is yell and hang up on you-again HORRIBLE EXPERIENCE!!!
Cons: Service, dresses, selection
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