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Businiess name:
Bobby Jones & Son Tv
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Review by:
citysearch c.
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Review content:
Did you ever hear of the boy who cried wolf? Bobby Jones Electronics has strung me along for 7 weeks. \r
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They never showed up for the first appointment. They then tried to make an appointment for the following day, but when the repair man called my house at 10:00 pm, he said it would be ""a waste of my time and his"" to come, that he could just diagnose the problem over the phone and that I should call for another appointment.\r
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I called and complained on the next business day, and they said they would take care of the matter. Really?\r
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Two weeks later, I received a call from them at 11:45 am saying that there would be a repair man at my house between 12:00-3:00 that day. A fifteen minute notice! Later on in that conversation, they said that the driver didn't have my part and wouldn't be at my house. They never called back.\r
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A couple of weeks later, I called after business hours and left a message for them to call me back. Did they? No.\r
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I called again. They said they would put me on the schedule and call me on the next business day to tell me when they were coming. Did they? No. \r
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I called them back. They said that they would be at my house that day between 12:00 and 3:00. I waited. They did not show up. \r
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I called them back. They said that they didn't know how it happened, but I was moved to the next business day between 8:00 and 9:00 pm. I feel like a hostage in my own house. I do have better things to do than to wait for a tv repair man.\r
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Finally, we called Sharp and told them of our dissatisfaction (our TV was under warrenty). The lady my husband talked to said she was going to recommend that they not renew their contract with Bobby Jones.\r
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Please, do NOT do business with this company.
Pros: Absolutely None
Cons: Unprofessional, Incompetent, Liars
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