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Businiess name:
Bel Furniture
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Review by:
citysearch c.
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Review content:
-Hello,is this bel furniture.\r
_Yes,how can i help you?\r
-I ordered a sofa bed 3 weeks ago and nobody called me so far to let me know ,is it came to your storage?\r
-Let me check Mam.\r
\r
10 min. waiting on the line and she told me yes it is already in storage.\r
-Ok,if it is in flat box i will come by my SUV to pick it up,if it is wraped with plastic i will come by rental truck.\r
-it is wraped with plastic so you need a truck Mam.\r
So i rented a truck.\r
45 min. driving and i get Bel Furn.\r
-Hi,i am here to pick up my sofa bed.\r
-Ok,lets go to storage,so you can check the box and sign the paper.\r
-Box?\r
-yes it is in the flat box?\r
-but the lady on the phone told me it is wraped with plastic?\r
-No mam it is flat box here it is.\r
\r
so he opened the box and i seen a dark brown sofa bed.\r
\r
-What color is this Sir?\r
-it is dark brown.\r
-?? but the sales person ordered ar white sofa bed,i want white not brown.\r
-ok mam,let me check with customer service\r
\r
waiting half hour and they said tsales person put black one order number by mistake.\r
\r
-Mam how about brown,do you want to get brown sofa instead of white?\r
-No,if i need brown i would order brown.\r
-so mam nothing to do,we just need to re-order and waitr 2 more weeks.\r
-???? i do not want to wait 2 more weeks i just want my money back.\r
-Mam just because you paid cash we can not give your money now,you need to wait a check.\r
-Why,i gave you cash and i want my money.\r
-no we can not do that.\r
-how long it takes to get a check.\r
-2 weeks\r
nice no couch no money,just paid 75 dolar for rental truck and gas.\r
\r
People works at bel are stinky.\r
\r
please be aware.\r
\r
they even did not say SORRY!!!\r
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