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Review content:
This was one of the worst restaurant experiences I have ever had. Not only was the food very overpriced, but also the service was lacking... in personality, timeliness, and so much more. Upon arrival, we asked that our friend who was celebrating a birthday be surprised with a small treat. After a very disappointing meal, which included mashed potatoes, if I'm not mistaken, made from a box, a pathetic salad bar (3.75 extra) with browning iceberg lettuce and a disappointing selection of menu choices. For the price of our entrees, you'd expect the food must be amazing. The meat was fatty and my husband?s prime rib was lukewarm. Not to mention the fact that in addition to it all, apparently children?s meals do not include drinks. A price of 2.50 per child-sized lemonade was added. I ordered a martini, which was so awful I handed it over to my husband to choke down. And, in the end... no birthday surprise was ever brought to our table. \r
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After approaching the man who said that the birthday surprise would be taken care of, there was only speechlessness. Not even an apology. No attempt to make a mends. That was the first and last time we will ever visit Backyard Steak Pit. We used to drive by and say look at that shady place, joking about eating there, sometime. Now our minds will always be branded with the disappointment we experienced there this evening. $130 later we are slightly full, left without desert, and very bitter. I want everyone to know what a horrible experience this will be if you consider, price, quality of food, and service important aspects of a good dining experience. \r
Pros: always parking... aparently everyone else knows not to go back, either!
Cons: EVERYTHING... PRICE, FOOD QUALITY, SERVICE... all very disappointing.
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