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Businiess name:
Lies Trash Svc
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Review by:
citysearch c.
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Review content:
I think it's tough to judge unprofessionalism. It can be an unfair accusation in the heat of the moment. I mean, we're all trying to toil and slog along in the same world, right? It gets tough sometimes, and perceptions can outweigh reality quite a bit. I don't try to be unfair. Everyone is having a hard time.
However, what I've witnessed when I paid my bill one day in person is beyond the pale. I witnessed a very unprofessional and antagonistic atmosphere. As soon as I walked in there were 2 other customers there and the one first in line was the only one receiving help. There were some girls that worked there that were busy on the phone, but others that were flat out ignoring me. I waited over 10 minutes for the very elderly gentleman at the first desk to help me. He wasn't very personable or efficient. All the while, I witnessed a vile woman who I think was the boss, denigrating, belittling and otherwise brow-beating the rest of the help when she herself could have been either helping the customers that were standing there or have those employees she was admonishing in front of the customers actually take time to help the customers themselves.
What I took from the entire experience which took over 20 minutes to make a simple payment by check was that these people didn't care that much for people who came in with money to pay them. Customer Service wasn't important. The guy that picks up my trash isn't much better, but he's efficient. He kinda tosses me a dirty look when I come out and I can't speak a word to him before he's gone, but at least I don't have to wait forever and at least he (mostly) does his job. Can't say the same for the office help.
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