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Businiess name:
AZ Differential LLC
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Review by:
citysearch c.
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Review content:
I took my vehicle which is an V-8 F150 and I had 3.55 taken out and 4.10 gears installed and everything was fine. When I was at the counter paying for my services THEN he mentioned ""putting 4.56 gears would give it more power and towing and said it would only be $40 to do a gear swap"" (So i thought awesome , but why couldn't you tell me this from the beginning ) . Then a few days later I returned to do the 4.56 gear swap for $40 (so I thought) and got there and then he said, "" Well it will be $150 job but I will do it for $80 now."" I told him but you quoted me $40 and he acknowledge and admitted he did quote me $40 but he gave me some BS excuse for the HUGE price increase. So since I was already there I just had him do the job. So now I am driving home and I notice I am cruising at traffic speed (40) but my odometer says I am going 75mph. I call the business back and Jen ( who is one of the owners and she answers the phone, shes the counter girl) says she has to call another business and then she called me back saying it was going to be $300-$400 dollars to collaborate it. WTF? why wasn't I informed about this when he gave me the price quote at the very beginning. So to recap , a $40 price quote suddenly was a $500 job. They are an unorganized, dishonest business, & very unknowledgeable . They do not have set prices and just think they can charge whatever they feel like that day. Also when I was already home and I was calling them about this issue, every time Jen said they will call back and they NEVER do.
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