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Businiess name:
Kuhn Volkswagen
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Review by:
citysearch c.
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Review content:
I have yet to have a positive experience with the Kuhn Honda Service Center. I go only for Manufacturer Recommended Maintenance, but I have now stopped going there for that as well. Every time I go in for something simple, they try to get me to buy more than I need. For example: Every time I bring the car in (normally twice a year) they say I need new tires. So, I purchased new tires from them, and wouldn't you know it...6 months later I come back in and they say I need new tires, again. When I told them that I had just purchased new tires from them 6 months ago (plus I only drive 4 miles to work) their excuse was that the tires were not balanced and rotated properly and the alignment was off, causing the tires to wear unevenly...but they are the ones who balance/rotate/and align my tires. So does that mean they are not doing their maintenance correctly? Confused? I know I was. Do not go there unless you want to get screwed.
Pros: Nice waiting room and night drop-off.
Cons: Rude Staff, No Free Loaner Cars, High Prices
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