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Businiess name:
Le Coq Au Vin
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Review by:
citysearch c.
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Review content:
I must start out by saying this used to be the restaurant where my family would celebrate (nearly) every special occasion -- for nearly 7 yrs! However in the past several years it has slipped to levels I simply can't fathom. In Feb & March I celebrated two birthdays at the restaurant & both times it was an atrocious experience on every level! Holding reservations made months in advance, both times we waited nearly 30mins for a table. You must understand, in a situation such as this your party (as well as other unseated guests) are standing in a hallway the entire time without air conditioning (the restaurant is cooled by room based AC) - there is no bar area or place to sit. Once seated, the service was extremely slow. In March the service was slow to a point where you honestly believed your order(s) had been lost. To add insult to injury the waitstaff made what appeared to be several disappearing acts - drink glasses were left empty, bread never refilled, no periodic check-ins. The worse part of both meals was the food was the sub-par - at best! In March I ordered the pate which was mediocre & the Alsatian casserole which tasted of a slow-cooked disaster. We skipped dessert & coffee because it took an eon for the waitstaff to check on us, much less clear our plates. For the record two members of my party complained to one of the co-owners (same two members both visits), no compensation was ever offered - not even free coffee! I can tell you after nearly seven years of celebrations - this year was my final visit. It's truly sad because in Orlando it's hard to find a quant place with great food. But for all those newcomers -- I personally would stear clear!
Pros: Quant restaurant with charm & appeal
Cons: The restaurant has slipped in terms of its overall quality - period!
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