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Businiess name:
Prestonwood Imaging Ctr
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Review by:
citysearch c.
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Review content:
I definitely would not recommend Prestonwood Imaging in Plano Texas. Their office manger, a Mexican lady named Barbara, flat out lied about sending my MRI images to a doctor in San Antonio that I was to fly down and see for a hearing problem.
On 8/5/09, I had an MRI (x-ray) done at Prestonwood Imaging. They were to send the report and the images from the MRI to this doctor in San Antonio that I was to see on 8/17/09.
I found out that they had mailed the doctor the report but not the images. On 8/13 I contacted office manager Barbara and she said she would overnight them that day.
Friday I called the doctor and they never received the images. Barbara kept telling me she mailed the images on Thursday. I went to Prestonwood Imaging.
Barbara showed me a receipt from the post office showing an item was overnighted. She kept the top of the receipt hidden from me. We called the post office but they had no record of the tracking number.
Barbara finally admitted she lied and did not mail the images on Thursday as she had been saying; someone mailed them this morning.
I would advise everyone to stay away from Prestonwood Imaging. If the office manager lies about sending medical records, what else is going on.
Cons: Employees
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