Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Firestone Complete Auto Care
|
|
Review by:
citysearch c.
|
|
Review content:
I had really horrible experience with the service of Firestone guys in Bryan. Because i never knew that tieing rod and doing alighment can take 7 hours for any technician. I walked in store at 9am and got out of the hell at 4pm with full of anger. Many people came in and left while i was waiting. When i noticed it and complained to the manager, he said it was a complicated job, but i noticed that his man never touched my car at all and even went out to have their lunch. When i paid him 330 bucks for his all day work, he even asked me whether i was a student since he also felt stranged that how i had so much time wandering in his store. That is the worst joke i ever heard!\r
\r
However it is not an end. A few days later i furiously found my car drifted its head to left side and went back to request for reexamination. Guess how long i waited this time -------5 hours, and unsurprisingly without any positive answer. They said there was nothing wrong with them, although my car worked well before they touched it, and i got to pay them again if i really wanted to sovle the problem. Thanks to all i knew that i was not mad at that time. So i left the store with smile and kindly say good luck to another customer who waited there more than 3 hours. I promised i would never visit any firestone store any more and warn anyone who is lacked of patience not to stop by such store. It is a really critical challenge in your life.\r
\r
\r
\r
Please repect your time and your customers' who pay you.
Pros: warm greeting when you walk in
Cons: cold service after you choose them
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|