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Businiess name:
Renaissance Windows & Door
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Review by:
citysearch c.
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Review content:
The doors they delivered to me were absolutely gorgeous. The only thing I would suggest would be that they ask what allowance they are given when choosing the product and specify up front the price for the hardware. That information was not made firm for me. There was no concrete figure, and that caused me some difficulty. Other than that, the product was beautiful, and the people that work there are very good.
Barbara Mondelli
RESPONSE FROM Renaissance Windows and Doors:
We are thrilled that you are pleased with your entry doors. We do regret the confusion you experienced as it pertained to the handle set. With all the styles, colors and price ranges available, we should not have tried to select one for you. Therefore, we have changed our company policy to avoid this issue in the future. Now, our customers will have the option to purchase the hardware from the door manufacturer, or they may purchase the hardware themselves and we will be glad to install it for them. This should alleviate any future issues with hardware selection. Thank you for bringing this issue to our attention so we could address it.
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