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Businiess name:
Psychiatric Consultants
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Review by:
citysearch c.
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Review content:
I have been seeing a doctor at this practice since before the move to the new building. I have had more problems with hospital staff than with PCT since then. I have always received outstanding service from my doctor, and have never been billed for the wrong type of visit, much less put into collections wrongly OR accosted by the office staff. You must remember that they are just that - office staff - and not necessarily trained in the psychiatric field. While their reported insensitivity is disappointing, I have never had problems with them. And I will admit I've been in their collections department before, for actual overdue bills, and the woman I worked with was more helpful than I expected from a collections or billing employee (based on my own past experiences elsewhere). In my mind, the only con is that I only get 15 minutes with my doctor when I could talk to him all day!
Pros: great treatment, general happiness in life
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