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Businiess name:
Blinds Plus
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Review by:
citysearch c.
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Review content:
I wanted to get new blinds. So I went to them. Put the order in. I was told two weeks, which is fine I don't mind waiting. A month had gone by, I called and was told they hadn't come in yet, they should be in this week. So I called again they said they were in but one was damaged. So we waited again. Then another month had gone by still no blinds. This was an on going process for about 3-4months. I wanted to cancle. When I called to cancle the employees said they couldn't do a refund the owner has too and she will be in Monday. When I talked too the owner said she would get me the product and give me half off, if I hold on to the order. So I did. She guilted me in saying she has a daughter in college and she's been having health problems. When we had scheduled the appointment for them to come out, they never showed up. Then we rescheduled again and I was also told since they can't do refunds on credit cards???? they would be out with the money ""cash"" the day of install. They never showed AGAIN!!!. I called to owner WAS DONE WITH THIS CRAZY LIEING COMPANY. Demanded a refund. Since she refused to do a refund I had to call my back and I told them it was a false charge, the company was refusing to give me my product after I had paid. I got my money back throught my bank. Save time and money don't go their. A little birdy told me the owner uses the money that people pay in full too pay off orders that are not paid in full. I can see truth in that. This is a shady company they will lie to you. You will waste you time and money if you go their.
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