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Businiess name:  The Well-Heeled Dog
Review by:  citysearch c.
Review content: 
As first time dog owners we wanted the very best for our new puppy and Susan is it! We were a little overwhelmed after reading and researching about the importance of socialization and training and the million other things you need to do for your pet, so we looked into puppy kindergartens around LA and were fortunate enough to find Susan at The Well-Heeled Dog. Classes were held in a great location and Susan was extremely knowledgeable and attentive to our puppy. Even though we were in a class with five other pups, we felt like we got a lot of personal attention and Susan was also willing to stay after to answer additional questions or give you a little extra help. We also learned so many useful things that we didn't find in any of the books we read, and Susan also helped us relax a bit as owners, which was great! Just seeing her so comfortable and assertive with the dogs was a lesson for us on how we need to act to get the best behavior from our pup. And we also really like that she uses positive reinforcement rather than other more questionable methods. Another really fun aspect of class is the play time during which your puppy gets to play with the other puppies. It was so much fun to watch our baby dog interact with other pups for the first time. It really helped our dog become more comfortable around other dogs, and you could see all the pups improve over the course of the program, not only in their training, but also in their comfortability around the owners and pets. Susan emails handouts of everything you learn in class so you can practice, and she even called to follow up with us and check on Jagger several weeks after the kindergarten was over. We couldn't be happier and highly recommend Susan!! Pros: Positive reinforcement, personal attention, great follow-up Cons: Getting up at 8AM! (That really was the only con!)

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