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Businiess name:
Elizabeth's Bridal Manor
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Review by:
citysearch c.
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Review content:
First off, we were running late due to traffic on 275. I called 10 minutes early to tell them I would be 15 minutes late. She was very rude to me on the phone about this. I almost turned around, however I had found my dress online and this was the only store in the area that had the sample. When we walked in, we had to take our shoes off. I'm not sure if that is supposed to make people feel more ""at home"" but it was very awkward and uncomfortable, especially since it was in the summer and some people had to walk around in bare feet. That is disgusting. Then while waiting for our appt (mind you there was no one else in the store), my mom asked where the bathroom was. She was very rudely given an answer as if she should've known this. We were immediately turned off by this place. I tried on the sample along with a few others and we left. I purchased that very gown I came in to see from a different location. I know that is bad business and you shouldn't do that, however after the numerous incidents I couldn't give them my business. I felt bad because the salesperson was very nice and helpful, but I'm a firm believer in good customer service (especially when this is such an exciting time for women) and this place showed none of that.
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