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Businiess name:
Golden West Pool Repair
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Review by:
citysearch c.
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Review content:
Not happy with this pool company at all. Brent was called out on a warranty problem with my pool. Didn't spend much time looking at the specific problem. Already finished evaluating the pool when I arrived. Told me that the filters werent working and that it was a five minute job once it was approved by the warranty company. I tried telling him that we spent over $100 in chemicals and brushing the sides of the rock pool and that the pump was on every day, manually. He didn't seem interested at all, just in getting the co pay of $60. Talked to me like I was a child. My claim was denied, because he said it was lack of maintenance, when I have receipts for all the chemicals that we tried to bring the pool water back. Told me one thing and the warranty company something completely different. Wouldn't recommend this company to anyone. I feel scammed out of my $60. co pay. Why would I call the warranty company for a problem if all it was only a maintenance problem. If he had spent more than 5 minutes investigating the problem I might have got a professional answer.
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