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Businiess name:
10th & Willow
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Review by:
citysearch c.
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Review content:
My father and I went to tenth and willow for their ?wing night? this past Monday. The place was rather crowded and we wanted to get a seat and we sat a vacant table. I had been to the bar a number of times and knew that in order to sit at the table we needed to order at least an appetizer. We ordered one of the specials, got some wings, and ordered a pitcher of beer as well. About 15 minutes after ordering the owner, Mario approaches our table and says, how did you get this table? We told him we sat down and the server took our order. He told us this table was reserved. When we kindly said that there was not a sign or any indication he rudely grumbled, asked what we ordered and disappeared. Five minutes later our food arrived and my father and I took one bite out of the food when Mario reappeared and took our food and beer right from our table and said, I will pay for it, get out of this table now, and left. My father and I were astonished at how rude he had been and figured he may be having a tough night and was going to seat us with our food and beer elsewhere. Well, we were wrong. Mario was not to be found. In disbelief we wandered and waited. Five minutes later we saw him, asked for our food and he said it?s gone, you can leave now. My father, a well respected COO at a corporation told Mario he had never been treated so poorly in his entire life and could not believe how rude he could be. I told Mario how disrespected I felt after I having positive experiences beforehand and told him how unprofessional he was. At this time he asked us if the bouncer had to escort us out to which I replied, I am gladly leaving and will never come back. Mario responded saying and I quote ?Don?t come back either, and tell your friends.? Let me tell you I have, and I would not want anybody else in this town to have the same poor experience, so I am writing you.\r
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Pros: good buffalo wings
Cons: owner has no respect toward customers
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