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Businiess name:
Ciocca Chevrolet of West Chester
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Review by:
citysearch c.
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Review content:
im surprised i cant give half a star because these people half ass everything. the first thing that struck me as in walked in the dealership is that no one was ready to help us ( mostly becuause i am INDIAN and i doubt they thought i was a serious buyer) they helped all the white people just not me. but let me give u the down low on these guys. i usually dont write this bad but right now i am extremly mad so please forgive my grammatical errors. I love my G35x without question but the salesman tricked me into buying the car. first of all, the car had small scratches on the side door that he said can be fixed and lowerd the car price by $300. when i came home, i realized that painting a car doesn't cost $300. dealerships charge $100 just to look at the car let alone fix a scratch. Next, he mentioned that the car had been inspected and passed the certification. Well after driving the car for about 3 months, the brakes showed their true colors. after hitting 60 mph and braking, the steering wheel vibrates to the extent where u hands go numb after a long drive. when i called the dealership for brake info, i talked to 2 people. both had different opinions about the warranty coverage of the car or not. one said warranty doesnt cover brakes and the other said ofcourse it does. DID I MENTION I LIVE IN EDISON, NEW JERSEY. So i have to go to another dealership in new jersey and pay upto 600 for parts and $150 per hour of labor.. when i contacted my sales associate, he said he cant do anything about it and said he aint paying one cent for the repairs.. now im down $1000 for brakes and almost $2500 for the paint. I dont know about u but when u buy a certified car, u expect it to work exceptionally well. MY ADVICE : Never go to this dealership. and no i am not another dealership who is tryin to make this dealership look bad. And if u dont believe me, look at the other 5 reviews and they all will say the same. cant believe i drove 2 hours to get horrible service.
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