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Businiess name:
Ciocca Chevrolet of West Chester
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Review by:
citysearch c.
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Review content:
When my husband and I first visited this dealership, we thought we had hit the jackpot until we actually interacted with the salesman we had. He was disingenuous and degrading. When our salesman thought he had a sale he was so accommodating until we went to interact with the finance department. There all the rules changed and we became a second-class citizen. The finance person told us he was going to try to work out a deal and we would hear from him by 3:00 p.m. the next day. This was a Monday. He didn't call and by Wednesday I called him and he would not answer his phone or return my calls. I finally talked to the Salesman and he said the he was very busy and they wouldn't hear anything until the following Monday. Well this is Saturday and I haven't heard a thing. Just wanted to let them know, we went to Infiniti at Willow Grove and they were awesome. They put us in a beautiful car and they were the best car dealership i have encountered in a long time. Kudos to Frank Vitolo and their finance guy. They were the greatest. West Chester Infiniti, I agree with Sandy, you are a sleezy car dealership. I will never recommend you to anyone. Frank's my guy.
Pros: beautiful showroom
Cons: Customer service
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