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Businiess name:
The French Laundry
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Review by:
citysearch c.
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Review content:
We went here for our 5th anniversay, after a wait of nearly 4 months. The dishes was okay, but far from spectacular. I am a pretty nice guy and maybe my expectations were higher, but this is truly a classic example of a restuarant with rave reviews that has become lazy and now is run solely on the reputation of it's former glory.\r
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It's a shame as I see this a lot. A restaurant gets divine praises and then the wait list becomes neverending, the prices increase, the head chef is never there, and the quality of food and service declines rapidly. We did a tasting menu (and paid out the wazoo for it, believe me), and the dishes were decent and good, but no better than a meal I could of gotten at my local french restaurant, only except it would have been only about 10% of the price...\r
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The main complaint (ant utter surprise really) I had was how poor the staff and waiters were. 4 of the courses came out disassembled, meaning that the food ""stack"" clearly had fallen over (again, attention to detail- it seemed like a 15 yr old mop boy plated our food), but what was over the top was our waitor who, on TWO occasions, used his hands to fix the food once it was on our table!! I almost had a heart attack!\r
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The staff here is extremely pompous and has a higher than thou attitude that makes me think they are thinking ""I am working at the FRENCH LAUNDRY and therefore I am BETTER than you!"". My wife asked alot of questions and the answers were given very harshly and in a condescending way. Basically, they made us feel like idiots. \r
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I can forgive alot of things because I understand things happen and we have off nights, but poor and RUDE service I will not tolerate, and because of the service we recieved, not only is the French Laundry andsuppar experience, but it has joined my list of one of the worst dining experiences I ever had, and I will be sure to tell as many of my colleagues as I can.
Pros: The aura of eating at a Top Place
Cons: Service
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