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Businiess name:
Surfin' Bird Surf Shop
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Review by:
citysearch c.
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Review content:
I have mixed feelings about this place. I'll start with the good. When it comes to guitars they have a selection offering some items you'll have trouble finding elsewhere, and good prices. They don't have everything but they have some less mainstream guitars that are good quality - where you pay for the workmanship and not the name brand. The repair center seems very competent... they took care of things quickly and the charge was reasonable. Prices are generally negotiable. The downsides... limited availability of accessories is one issue. The main issue is a laughable attitude towards customers. There are a few good people working there, but the rest are jaded and not helpful at all. They stand around talking to each other and completely ignore the customers. I've frequently had people there apathetically tell me ""I don't play ___ brand, I only play ___."" That is ridiculous. They should know the products they're selling, or at least be able to get someone else who does. They tend to rush you to buy things. I'm sure they're well aware that it never works to rush a customer but they just don't have what it takes to be good salespeople. There's other people who know their products but are just plain arrogant. Honestly, I don't know why the have to act this way. That said, the guy who specializes in bass guitars does an outstanding job in comparison, as does another younger fellow (Brian, I think). Just go in, see if you like anything, and remember that the sticker price will always come down quite a bit. Hopefully if you need help for whatever reason you find one of the 3 decent people working there. If you know what you need and what a good deal is you're all set. If not you should remember what I've said and try to bring a knowledgeable friend with you. The prices and selection are good enough that you shouldn't ignore this store.
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