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Businiess name:
Van Norman Marcia Cpa
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Review by:
citysearch c.
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Review content:
After reading the glowing reviews online I decided to give Marcia a try, turned out to be a huge mistake and a complete waste of $275.
I bought my first home in late 2009 and thought I'd better let a ""tax professional"" do them to make sure I got all I was due. I met briefly with Marcia in late 2009 for a quick (really, about 30 minutes) self education session that cost me $75.
She told me she would have the tax organizers out by Jan 15th, it didn't come. I emailed her on January 28th asking for a status and got a reply that she had computer problems (a virus as I recall) and they would be going out shortly. I completed the organizer and dropped off my paperwork to her in mid-February. I retrieved them from her on March 4th and mailed my return to the IRS on March 5th. That's right, $275 and I don't even get an e-file for crying out loud!!!
I checked the IRS website regularly for the status on my taxes and they indicated that I would have my refund no later than April 20th. So, I waited patiently. On April 15th (oh, the irony) I got a letter from the IRS telling me they were missing my Schedule L form *AND* my return was on hold for 8 weeks until they received the Schedule L. I was leaving on vacation the next day and kind of planning to use the money to pay for the vacation. Anyhow, I looked though my copies and verified the Schedule L was missing so I called Marcia and left a message explaining the letter, she called back a few hours later asking me to scan & email the letter and that she would send the letter and missing form in for me. So now I get to wait another 6-8 weeks for my refund.
June 2nd I call the IRS to get status on my refund and I am informed they never received the Schedule L and would be processing my return at a reduced amount. I can still send in the Schedule L and get a second refund of the difference, *I* will be handling that and sending it via Certified Mail. I can't say Marcia didn't send it, I just know the IRS didn't get it. (IRS RANT - I called a few times before to see if the Schedule L had been received but they are unable to answer that question until the 8 weeks is up).
So thanks to Marcia's error a refund that I should have received in mid-April won't get to me before mid-July now.
Cons: Messed up my taxes delaying my refund 3+ months
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