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Businiess name:
Hong Kong Chef
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Review by:
citysearch c.
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Review content:
OK... So a group of us were together and decided to order food... We did some review searches for the Meyerland area for asian cuisines and found that THIS place was ""the best chinese food in town""... HA@!! ... I guess the best, if you don't consider having morals or good customer service as a prerequisite...\r
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To make a long story short, the ""owner"" who takes orders and answers the phone upset me SO badly prior to me even leaving the house that I REFUSED to order food for myself because as I later told her, ""I don't give my money to rude people that don't appreciate their customers."" She was rude, impatient and extremely unappreciative with her horrible tone and her inability to have patience through my hesitation and EVERY time I said the word ""um"" she placed me on hold... She literally sounded like she was extremely stressed and answering 50 phone lines at once... She was screaming saying, ""What you want? Customers know what they want when they call. I have no time, I only one here."" When I asked, ""What is in the Vegetable Combo?"" Her response was, ""The same thing that we use.""... ok???? and this means what to me????\r
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My friends had read reviews as well and REALLY had their hopes up for this food so I still went to fetch the food, but did not eat...\r
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To top it all off, when I got there, the only woman in site was pushed to the side for the ""ever-so-kind"" man to help me as he proceeds to state that they are cash only.... NO CREDIT CARDS.... ugh!!!!!!!\r
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While they did enjoy their food, they did state that it wasn't the best and made it even taste worse considering the mess we had to go through to get some food.\r
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Pros: cheap, portions are acceptable, you can see the kitchen and cooks (thank God because otherwise would have NO CLUE what you were getting)
Cons: HORRIBLE service and personnel... If you expect to be appreciated for your business, go somewhere else... IF you want to order food over the phone WITHOUT stress, go somewhere else.
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