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Businiess name:
Walnut Creek Customs
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Review by:
citysearch c.
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Review content:
i purchased an xm unit for my porsche and after going in 3 times and telling them on numerous occasions that the unit was not working properly they ordered a new part and advised that it could be installed in 1 to 1.5 hours. after arriving early for the appt. and giving them (now WALNUT CREEK CUSTOMS ) ALMOST 3 HRS. the new owner ""dan"", said that it would be at least another 1/2 hr. and that the reason for the delay was he had to take care of paying customers FIRST AND WAS DOING ME A FAVOR.\r
since it was a warranty issue and he had bought the company and had no obligation to the ""old"" customers and therefore after almost 1 year i still do not have a working XM radio!!!\r
GOOD LUCK WITH THE SERVICE... and don't be surprised that they have no concern for your time!
Pros: good location
Cons: lack of concern for customers time and completeing the job correctly!
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