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Businiess name:
Keystone Ford
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Review by:
citysearch c.
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Review content:
I am extremely upset and disappointed in the way your company handles your Guaranteed Credit Applicants. I was under the impression that I was pre-approved for that particular car and I drove more than 50 miles to come see it because you don't have pictures on the website. Then after the application process, I was told I was approved for some 2001 Chrysler that I did not come to see. I had to stay in a hotel because I missed being in by closing time by 5 MINUTES. No one was willing to stay after and help me out, even though it was 5 MINUTES! I paid $65 to stay at a hotel because I was under the impression that I would be leaving with that car, and I figured I would pay for that. The ""Credit Doctor"" failed to inform me that further information was needed to be approved for the $10,000 for that car and that depending on my situation, I may not get that car. I consider visiting your dealership a WASTE OF TIME AND MONEY. Your lack of honesty and direct information has made me upset and I will NEVER consider your dealership for any further car needs I may have.
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