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Businiess name:
Howdy Honda
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Review by:
citysearch c.
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Review content:
I bought my car from Howdy Honda about 10 years ago, and they've always been wonderful. When I take it in for service, they communicate constantly and accurately - you don't have to chase them down to find out what's going on with your car or how long it will take or how much it will cost. Having the 7am opening for dropoffs is very helpful, and they've got a great arrangement with the local enterprise rent-a-car that makes it easy to get a loaner car if your car has to stay for a while.
Recently, I had the most amazing stellar experience there, far above and beyond the normal excellent service I expect from Howdy Honda. My S2000 was making a horrible screeching noise, and it sounded just like one that it had made about 18 months ago. I took the car in, and the mechanics found that a part in the rear wheel bushing/axel area was failing. This was the exact same area that they had been in about 18 months ago, but there's no way to tell if the new failure was just luck of the draw or actually had anything to do with the service 18 months prior. After all, I had driven some 8000 miles without any issues.... But the good folks at Howdy said, "Hey, it could have been our repair - or it could not have been - but we'll make the fix anyway for free." That's absolutely amazing!
To top it off -- as if it could get any better! -- the mechanics also helped me out by making a simple fix to the front bumper, which I'd pulled out by catching it on a curb. I didn't have the leverage or the strength to push the bumper piece back into alignment - but they did, and they just took care of it without saying a word about it (or charging me anything for it either).
If Honda still made S2000s, I'd buy another one from Howdy Honda in a heartbeat. In the meantime, I'll keep going to Howdy for service when needed.
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