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Businiess name:
Perzan Auto Radio
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Review by:
citysearch c.
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Review content:
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Perzan Auto Radio boasts an amazing inventory and a good location, but their residual customer service and overall attitude is one that encourages me to look elsewhere for my automotive needs. After spending close to $20,000 with them on upgrades for my Chrysler, the floor manager was very quick to tell me ""I'd be glad to take you're money if you're that stupid"" when I drove over an hour to have an HID headlight issue looked at. Additionally I found the joking about my warranty ""Running out 4 mins ago"" when the rep had no intention of helping me to be highly inappropriate.\r
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**Edit**\r
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As a follow up to this item, I'd like to note that Jack Schwartz is a very kind man who was more than helpful when I purchased this vehicle. I don't mean for my review of Perzan's service or attitudes to reflect on Jack at all. It's rare that we come across people quite that nice in our business endeavors.\r
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BUT:\r
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I've recently begun the task of further expanding the capabilities of this beautiful car by upgrading the head unit and fixing the malfunctioning HID headlights. Upon working on the car I found several bad grounds which contributed to a malfunction and subsequent blowing out of the ballasts on the HID system which Perzan installed. Additionally I've found that the car alarm installation work was substandard. The alarm module was simply hanging behind the dash with exposed wiring. Based on the amount of money Jack spent and the value he received for his substantial investment I would be very disinclined to ever recommend Perzan for any work. They also took HUGE margins on equipment. (The 20K of gear could have been obtained for less than 7k 3-4 years ago) All this was in addition to my poor encounter with the Perzan staff and general poor attitude I was given.\r
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Pros: Large selection
Cons: substandard work, bad attitude, dishonest margins on equipment
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