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Businiess name:
First Choice Floor Covering
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Review by:
citysearch c.
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Review content:
Do yourself a big favor & stay away from these dishonest, coniving thieves. The installation of my flooring and cabinetry were very good, thanks only to the installers. The salesman, Steve, and the owner, Karl are incabable of telling the truth. They told my wife and I that the materials did not come in the day the installation was scheduled! Of course, we had already moved all of our furniture and appliances to accommodate the flooring. They claimed it would be a one week delay. Two weeks later we were told that the materials came in but they were damaged, therefore it would be another week. I asked for a refund, but foolishly fell for a sob story that things have been ""really difficult"" and it would take them 30 days to refund my money!! ""Don't worry,"" they said, ""we'll make it up to you."" 5 weeks after our original installation date the installers showed up, unannounced! The installers were great, but told us that everything that we were told was a lie. The flooring and cabinetry were at the store the whole time, but Steve and Karl were having financial troubles and could not afford to pay anyone to put it in. We are currently having ""warranty"" problems. We've called and stopped into the shop no less than 5 times, and have got nothing but the run-around. Run away from these jokers as fast as you can!!!!
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