Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Prince Hot Chicken Shack
|
|
Review by:
citysearch c.
|
|
Review content:
Having heard how fantastic the chicken was here, I was so excited to check it out! When we got there, (though it was pretty dirty) the place was packed...good sign, right? Not so much. After we placed our order for THREE pieces of chicken, we found out (after waiting for about 45 minutes) that the reason there were people standing around holding up the walls is that they were backed up, and ""trying to get the smaller orders out"". But they were still taking more orders at the counter!! After waiting around for over two hours (we weren't the only ones!), we asked them what was going on. Turns out they lost some tickets....WHAT?! And you didn't say anything? Then when we finally got our THREE pieces of chicken, two plus hours later, there was no ""hey, we apologize, please come back and see us"" or ""hey, here's a coupon for $2 off next time"" or even a simple honest apology. Just a grudging ""here"" as it was shoved at us.\r
\r
My problem with this situation isn't that they got backed up...hey, it happens to the best restaurants. Or even that the place was dirty...you fry that much chicken per night and you're bound to have grease on the walls. My problem is the complete lack of customer service. All it would have taken for me to come back and try again some time would have been the owner (who was taking the orders) looking me in the eyes and telling me she apologized. Maybe threw in an extra peice of chicken.\r
\r
They need to get it together here. If they can't handle the volume of customers they're taking in, then they should move to a bigger facility, hire more folks, get an extra fryer, something. Or just STOP TAKING ORDERS when you're in the weeds! Know your limits.\r
\r
In short, I do not recommend this place at all. The in-store experience was awful, and the chicken, though hot, was nothing special. If you want great chicken take a day trip to Memphis and check out Gus's World Famous Fried Chicken. Now those folks know how to do it right.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|