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Businiess name:
Karl Malone Toyota
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Review by:
citysearch c.
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Review content:
I shouldn't even put a star but gave them one for the fact the guy who always washed my car was courteous and respectful unlike everyone else in the service area.
Bought my 2009 Toyota Camry XLE brand new from them and always had it serviced by them until the car started falling apart at 20K miles and that's when the fun began.
The car was a flat out LEMON with continuous navigation, steering, power windows, driver seat, rattling interior problems but continued to bring it in over and over again until the warranty hit 36K miles and the car started shaking really badly in gear or at a complete stop, stop signs, stop lights etc. Took the car to them and they would completely blow me off even when I had an appointment over and over again! Took it back again and they said they would look at it and said they compared my car to another and that at 36K IT IS CONSIDERED OLD AND NORMAL TO SHAKE. The guy honestly WAS AN IDIOT. I have had other cars in the past that had over 180,000 that RAN better than this car. They told me that the car is out of warranty BY ONLY 1200 MILES and that I would have to pay to have it looked at! I got so mad that I took the car to a small Toyota repair shop in Provo and he found the problem FOR FREE in 20 minutes! Found it to be a Transmission mount was broken and shaking the car really badly. Everything on that car breaks and I treat it like a Mercedes. All I can say is DON'T GO TO THE BACK STABBING KARL MALONE STEALERSHIP. They DO NOT care about service and as a customer your NEVER right and the IDIOT to them when they look at you. IF YOUR READING THIS KARL MALONE I WILL NEVER EVER TRADE OR BUY A NEW CAR FROM YOU AGAIN!!!!
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