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Review content:
I frequent the blue moon regularly but have mixed thoughts about the place. Here are my concerns:
Servers handle money, dirty rags and dishes, and other items, and then touch toast and biscuits without washing their hands. The servers also bring me the wrong food on occasion and then get huffy about it when I ask for what I really ordered. The young people who help the servers with drinks and bringing out food, tend to be rude and often either don't speak english well, or just do not care enough about what they should be doing. The server with the wild things tattoo, often wears skirts so short that when she bends over you get a free show, and often sports a bad attitude towards you and talks on her cell phone or to her friends who have come in to eat. Her boyfriend visits her, and they make out in the dinning room, and are all over each other. I even saw her talking to a guy with dreads and him handing her a ziplock baggie of what i think to be illegal substances. The owner shows up and screams at her staff when customers can here, and often has her dog running wild around the place. The ""fresh squeezed"" orange juice comes out of a jug, and the crab from a can. The floors are filthy, and they use the same cloth to wipe the tables as they use for spills on the floor. The cook who works day shift on Mondays, often comes out to the dinning room to sit down, when there are plenty of people in the cafe who are awaiting their orders. The red haired girl, who I can't figure out her job, all she does is pour waters, often doesn't listen when you ask for more of your drink or if you can speak with your waitress. Sitting at the contertop you can clearly see into the kitchen, which is not very professional at all. You can watch them microwave all the food before it comes to your table. Isn't the food suppose to be fresh? Why do they put it into the microwave? The server with the tattoos, also ignores you once you have gotten your meal, and she stands in the kitchen doorway conversing with the cooks and noticeably making fun of the customers. She has ""codewords"" for different ethnicites, and I've over heard her say ""The ninjas are here, better start making the french toast, that's all they eat!""
However, even with the long waits, where they let people jump the line all the time, the food is always amazing. It's better on the weekends, when I suppose there are different people cooking it? The food always looks much more presentable, and the Capn French Toast comes with significantly more fruit during those times. I've never had a complain about the food. It's the wait staff that is rude and unprofessional. In fact, when you do see the cooks running through the door to the storage food, they always say excuse me and i'm sorry, while the waitresses just bump into you, spill coffee on you and never even so much as give an apologetic look. It's also incredibly hot in there in the summer, and the wait staff and cooks are often drenched in sweat. I realize they cannot control that, but something should be done, because it's unsanitary to be leaking bodily fluids into my meal.
I think overall the food is great, and with the exception of a few, the staff is rude and unfriendly.
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