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Businiess name:
Hermitage Bakery
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Review by:
citysearch c.
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Review content:
Beware!!!!!!!!!\r
Hermitage bakery was recommended to me by my local Publix bakery clerk. We were in the market for a varity of cupcakes for our ""wedding cake"" cupcake tower.\r
They seemed friendly enough although distracted during my visit. We ordered 200 cupcakes along with an 8 inch cake for the top tier. All of the cupcakes were supposed to be iced in white with a tiny sage green rose bud and the top cake was supposed to be smooth plain white.\r
My sister picked up the order the morning of my wedding and much to her surprise they were iced in florescent rainbow colors! She informed the clerk that the order was wrong and the clerk proceeded to argue with her. Finally saying, ""What's the big deal? You should have color at a wedding anyway.""\r
Imagine my surprise when I walked into my reception and saw a huge tower that looked belonged at a circus!\r
Even better when my mother contacted them after wedding to complain the woman on the phone refused to do so much as apologize!\r
Beware! Do not trust this bakery!!!!!!!!\r
Cons: horrible customer service
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